Home‎ > ‎

Austin-SPIN - Archives - Mar12

Guerilla Quality

March 8, 2012

Speakers: Jeff Fiebrich & Celeste Yeakley


Today’s economic climate makes it more important to work smarter.  Dedicated Quality Personnel are stretched to the limit and time constraints force greater emphasis on effective process improvements.  The battle cry “Do more with less” has become “Work Hard, Work Smart!”  This framework will help you develop Software Quality Advocates on each of your organization’s projects.   These advocates extend the reach of the quality office and accelerate process improvements deep into the organization.   Topics covered during this presentation will include:

  • Acquiring management support and buy-in
  • Establishing training curriculum
  • Developing required infrastructure
  • Providing tools (templates, guidelines, checklist)
  • Establishing repositories
  • Facilitating metrics, evaluations, and rewards



About the Speakers:

Jeff Fiebrich is a Software Quality Manager for Freescale Semiconductor Inc.  He is a member of the American Society for Quality (ASQ) and has received ASQ certification in Quality Auditing and Software Quality Engineering, and is a RABQSA International Certified Lead Auditor.  A graduate of Texas State University with a degree in Computer Science and Mathematics, he served on the University of Texas, Software Quality Institute subcommittee in 2003 - 2004.  He has addressed national and international audiences on topics from software development to process modeling.  Jeff is the co-author of the book, ‘Collaborative Process Improvement’, Wiley-IEEE Press, 2007.

Celeste Yeakley is software professional with 20+ years experience in helping organizations manage and improve processes. Holding a Master’s degree from the University of Texas’ McCombs business school has helped to develop a deep understanding of modern change management and how to accelerate change and motivational techniques to move people to action. She has a passion for project and program management that focuses on results that delight customers. She served as a Board Member for the University of Texas Software Quality Institute for over 9 years, contributed to the Greater Austin Quality Award software guidelines, and has numerous publications in national and international venues including co-authoring the book “Collaborative Process Improvement”, Wiley-IEEE Computer Society Press, 2007. She currently manages an Operational Excellence team including Quality Assurance, Metrics, Continuous Improvement (SixSigma) and Software Configuration Management.