Austin-SPIN - Archives - Jan09

January 15, 2009

Panel Discussion: Implementing CMMI-based Process Improvement for Small Organizations

Jorge Boria facilitator, panelists: Karen Ulferts, Bert Welge and Roy Deegan

Many presentations on software process improvement under CMMI initiatives are from the perspective of the SEPG lead managing the initiative for a division or the entire corporation. Our panel will instead look at lessons learned from the perspective of the people that have to produce the process materials. The functional managers of the development teams along with cross-functional program/project managers have to produce the product or service and at the same time be in compliance with the CMMI process improvement initiative. The panel will discuss from their experience where CMMI process improvement initiatives helped the development team and where it hindered them.

About the Panelists:
Jorge Boria is Sr. Vice-President International Process Improvement Services, Liveware, Inc. Mr. Boria holds a Masters of Engineering in Computer Science from Cornell University. He is a Certified High Maturity SCAMPI Lead Appraiser for SCAMPI A; for which he is also an authorized Observer; and an Authorized Trainer of the Introduction to the CMMI by the Software Engineering Institute (SEI) of Carnegie-Mellon University where he works as a Visiting Scientist, in the role of Qualified Observer of Candidate Lead Appraisers in the Quality Group. Mr. Boria has performed a range of roles from programmer to technical program manager in diverse domains including embedded software, operating systems, compiler construction, MIS, and general IT applications. Mr. Boria is a popular presenter with over 200 activities at conferences, seminars, and as invited speaker. He has authored two published books on Software Development. He is fluent in English, Spanish, and Portuguese.

Karen Ulferts is Senior software engineer with 5-D Systems in Round Rock focusing upon software project management, system testing, quality assurance, and process deployment. 5-D Systems specializes in management and execution of manned, unmanned, and missile systems programs. Ms. Ulferts holds a B.S. and M.S. Industrial Engineering from. the University of Tennessee. She has 20 years experience in software engineering encompassing structured through object oriented development languages, both flavors of SEI process maturity (CMM and CMMI), IBM RUP, and various MIL/DOD-STD for software development, CM, and QA). Most projects within the defense Industry (Texas Instruments, Tracor/BAE Systems) and a few years in telecommunications (Sprint).

Roy Deegan has over 33 years of experience in the software engineering field. He has worked in Retail, Manufacturing, State Government and Federal Government sectors. Most recently Roy was VP of Solutions Delivery and Process Engineering at Tween Brands, Inc. a holding company for two retail chains with over 900 stores in the US. Prior to Tween, he was a Senior Director at Best Buy where he led the SEPG, Global PMO, Quality Assurance and Testing organizations. Roy also spent over 6 years at Dell where as a Senior Manager he led the Global SEPG and the PMO for the Global Architecture and Systems Engineering organization. Prior to that Roy led software development groups supporting Dell’s Sales and Marketing organization and a state government organization. Roy is a prior VP of ASPIN.

Bert Welge is a Senior Manager at Dell, Inc. with 21 years of software development experience. He has worked in both the public and private sectors throughout his career. Bert has participated in many process improvement activities throughout his career, beginning in the mid-1990s with TQM initiatives in State Government. In 2001, while at Dell, he participated in software process improvement initiatives, leading several process improvement teams. During this time, Bert became a member of the SEPG at Dell. He continues to champion software process improvements, one team at a time, embracing Agile and iterative development processes.